Business Information
This Privacy Policy applies to Black Label Mobile Detailing LLC, a mobile detailing service operating in Ocean and Monmouth County, New Jersey.
Phone
973-563-1004
Mailing Address
41 John F Kennedy Blvd Pine Beach, NJ
Mobile service only—no customer drop-offs
Information We Collect
We collect information that you voluntarily provide to us when you:
Request a quote or estimate for detailing services
Schedule an appointment or service
Contact us with inquiries or feedback
Opt in to receive SMS communications or promotional updates
Information collected may include:
Name and contact information (email, phone number)
Vehicle information (type, condition, location)
Service address and location details
Service preferences and special requests
How We Use Your Information
We use the information you provide for the following purposes:
Processing and responding to quote requests and inquiries
Scheduling and confirming service appointments
Providing service estimates and payment processing
Sending transactional and informational communications about your services
Sending promotional updates (only if you have opted in)
Service Providers and Data Sharing
To provide our services, we share necessary information with trusted service providers:
Website Hosting and Records
Information you submit through our website (quote requests, bookings, chat and WhatsApp enquiries) is stored securely on our own website servers and in a MongoDB Atlas database, which we use to respond to you, schedule your service and keep records of jobs and payments.
Google Workspace Email
We use Google Workspace to send and receive email, including request confirmations, appointment messages and payment receipts.
If you choose to contact us on WhatsApp, your message is handled by WhatsApp (Meta Platforms, Inc.) under its own privacy policy.
Square Payment Processing
Payment information and estimates are processed through Square for secure transaction handling.
These service providers are contractually obligated to maintain the confidentiality of your information and use it only to provide services on our behalf.
Cookies, Analytics and Advertising
Our website uses cookies and similar technologies to understand how visitors use the site and to measure our advertising:
Google Analytics (Google LLC) collects information such as pages viewed, device and browser type, approximate location and how you arrived at our site.
The Meta Pixel and Meta Conversions API (Meta Platforms, Inc.) record visits and actions such as viewing a service, tapping to call or submitting a request. When you submit a form, we may share your email address, phone number and name with Meta in hashed (encrypted) form so we can measure and improve our Facebook and Instagram ads.
We note the advertising campaign or website that referred you, so we know which of our marketing works.
We do not sell your personal information. You can block or delete cookies in your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage Meta ad preferences in your Facebook or Instagram settings. If your browser sends a Global Privacy Control signal, we do not load the Meta Pixel or send your visit to Meta.
SMS & Mobile Communications
Commitment: Black Label Mobile Detailing commits that mobile information and SMS opt-in consent will not be sold or shared with third parties for their marketing purposes. Customer contacts are never sold or shared with other businesses for their marketing efforts.
Vendors processing communications on our behalf may receive necessary information subject to confidentiality agreements and are prohibited from using your information for their own marketing.
For SMS program terms, frequency, rates, and unsubscribe options, please see our Terms and Conditions.
Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information, subject to legal retention requirements
Opt out of promotional communications by replying STOP to SMS messages or contacting us directly
To exercise these rights, contact us at:
Email: [email protected]
Phone: 973-563-1004
Please note: We may retain certain information as required by law or for legitimate business purposes (such as service records, payment history, or dispute resolution).
SMS Help & Support
If you receive SMS communications from us and need assistance:
Reply HELP to any message for assistance
Reply STOP to unsubscribe from SMS messages
Contact us directly: 973-563-1004 or [email protected]
Message and data rates may apply. Carrier delivery is not guaranteed.
Related documents: